Policies and Procedures

General Policies and Procedures

• Access and Equity
• Additional Registration Requirements​
• Agent Policy
• Clinical Placement
• Complaints and Appeals
• Consumer Protection Policy
• Course Credits Transfer (CT) and Recognition of Prior Learning (RPL)
• Course Entry Requirements
• Course Progress and Completion Policy
• Deferring, Suspension or Cancelling the Overseas Student’s Visa
• ELICOS Policy
• English Language Proficiency
• Fees Policy
• Learners’ Rights and ALACC Responsibilities
• Marketing Information and Practices Policy
• Online Service Standards Policy
• Overseas Student Requirements
• Plagiarism
• Pre-Payment Protection Policy
• Pre-Training Review Policy
• Privacy Policy Related to ALACC Website
• Privacy Policy Related to Student Information
• Recruitment of an Overseas Student
• Refund Policy
• Student Behaviour, Code of Conduct and Discipline Policy
• Transfer and Release Policy

VSL Policies and Procedures

• Marketing General information including VSL and CRICOS Students
• VSL Frequently Asked Questions
• VSL Grievance, Complaints and Appeals
• VSL Re crediting of FEE-HELP balances
• VSL Student Course Enrolment including LLN and PTR
• VSL Student withdrawal and cancellation from a course
• VSL Tuition Fees

VSL Supporting Documentation

• VET Student Loans Information Booklet 
• VET Student Loans Act 2016
• VET Student Loans Rules 2016

Funding Program

• Funding Program Fees Policy